Frequently Asked Questions

Air Conditioner Related Frequently Asked Questions

What is HVAC?

HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is most often used to depict the whole heating and cooling system consisting of the duct work, air filters, humidification controls, and registers.

When your ac needs servicing?

Go for AC servicing when cooling is not as per your expectations or AC is not serviced for last 3 months. Regular ac servicing saves up to 25% electricity and it increases the lifespan of your AC.

How long will AC servicing take?

AC servicing take 20-45 minutes depending on the size of the AC whereas Installation/Dismantle/gas charging of AC may take 30-60 minutes. Time required for AC repairing will depend upon the real issue/problem identified by our ac technician.

Why do I need to change my AC filter regularly?

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your ACService4U Experts service or ac installation technician will recommend the ideal filters and replacement schedules for your unit(s).

What is included & excluded in AC installation?

Installation of AC included the laying of pipe, installation of ac indoor unit brackets, installation of the ac outdoor unit, connecting the ac indoor and ac outdoor unit with piping and setting up electrical connections. During ac installation, there may be some requirement of other services/material which will be available at additional prices like pipes, gas charging, electrical wires, bracket, stands, conceal for piping, electrical switch etc.

How do we decide on ac repairing, ac servicing & ac installing rates?

Our ac repairing, ac servicing & ac installing prices are including labor & transportation charges. Prices are fixed basis on type and size of the AC and are inclusive of all taxes.

How can I increase the efficiency and life of my air conditioning systems?

A few quick tips:

  1. Clean and replace your ac filters frequently.
  2. Your system will  cool more evenly when the air conditioning blower is in the “on” position. The ac blower provides constant air movement, and allows for better filtration.
  3. Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.

How do i know if my air conditioning unit is big enough?

No. Bigger isn’t always better; its performance and efficiency that count. Don’t be tempted to up-size your unit unless your old unit was incorrectly sized to begin with. A too-large unit will run in frequent short cycles, preventing it from removing humidity properly from your home and shortening its lifespan. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. our AcService4U Expert will thoroughly assess your home or office and comfort requirements to determine the proper size and make the appropriate recommendation.

What exactly included in minimum visiting charges?

Minimum visiting charges includes the inspection where our ac technician will understand your air conditioner problem, find out the root cause and recommends the solution for your ac. However, after inspection, our ac technician will let you know the estimated time and charges and recommended solution for your ac. And you can decide whether you want us to go ahead with the service or not. However, the minimum charges will be applicable on a visit.

What help do you expect from customers?

We just need your society permission to enter your premises and needed electricity & water connection for ac work. Please provide all the necessary material to our ac technicians for installation/repairing/servicing of AC or you can request our ac technicians to arrange it for you.

Do you offer warranty after providing ac installation/ac servicing/ac repairing?

We offer 7 days warranty on the ac installation and ac repair services. We do not offer any warranty on servicing and gas charging. If you have purchased any ac parts or ac material from our ac technician, please ensure you take the material bill and warranty proof from our ac technician directly.you can call directly for invoice on our customer care no 9146186679.

How healthy is my indoor air?

According to studies created by the U.S. Environmental Protection Agency, exposure to air pollutants indoors can be 100 times higher than outdoors. Frequent dusting and vacuuming can help reduce the amount of dust and dust mites present in your home or office. However, not all airborne particles can be eliminated. Filtration devices can help eliminate particles that are too small to be caught by a vacuum. Some filtration devices include UV light units, air filters, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs) and electronic air cleaners. A air conditioning Health Report Card from AcService4U will provide the information about which air conditioning indoor air improvement devices are right for you. To receive a air conditioning Health Report Card and personal air quality consultation Service Experts at 9146186679.

How long will my air conditioner last?

Good air conditioners can last as long as 10 to15 years if they’re properly maintained, but average air conditioners are expected to develop problems after seven to ten years if they’re neglected. If you want to get the most out of your new system, check your filters weekly or monthly and replace them as needed, keep your outdoor unit clean and free of debris, and shade the unit during the hottest parts of the day. By performing a little easy maintenance, you can greatly extend the life of your air conditioner and keep it working at its best.

What is the ideal temperature that should be set on my air conditioner thermostat?

Having said that, increase in temperature does not reduce the comfort level. In fact as per ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers), the ideal temperature for thermal comfort is between 23.5oC (74.3oF) and 25.5oC (78oF) in summers. Thus setting the temperature to 24oC (75.2oF) saves on electricity bill and provides good comfort. Using ceiling fans along with air conditioners can additionally help in increasing the thermostat temperature.

how do i maximize my air conditioner energy efficiency?

There are 4 factors that influence the electricity load:

  1.  Indoor air temperature
  2. Outdoor temperature
  3. Thermal insulation of the room
  4. Temperature setting of the air conditioner.

If the difference between temperature desired and indoor/outdoor temperature is huge, then the air conditioner will need lot more electricity to cool the indoor air to desired temperature as the compressor will run for longer duration. If the temperature is set at 18oC (64.5oF) and the outdoor temperature is 38oC (100oF) then the electricity required will be lot more than when thermostat temperature is 24oC (75oF) and outdoor temperature is 38oC (100oF). As per study by ACEEE (American Council of Energy Efficiency Economy), increase of each oC can save 3-5% of units consumed. This can considerably bring down the units consumed per month in the electricity bill.

Should i have regular professional maintenance on my air conditioning unit?

Yes. Professional ac maintenance goes beyond what a typical homeowner or officeowner is equipped to deal with, including things like checking your refrigerant level and cleaning the evaporator coil. Having a professional examine your air conditioner once or twice a year will also help catch problems while they’re still small and manageable.

How often should i change my ac filter?

The number of people and pets living in your home and how frequently you run the air conditioning will affect how often you need to change your filter, but everyone should check their filters weekly or monthly. When the filters are discolored or plugged, they need to be replaced; this is typically 30 to 60 days after installation. During more frequent use (ie Summer) you may need to clean or replace filters every week.

How do i take care of my outside air conditioning unit?

Still, there are things you should do as a homeowner or officeowner to protect your outside air conditioning unit against damage. Keep the exterior of the ac outdoor unit free of debris throughout the year. Do not allow vegetation to grow up on the ac outdoor unit. Keep a 2-foot clearance surrounding the ac outdoor unit to allow air to move freely through it.

What do i do if my outdoor air conditioner has bent fins?

If you notice your air conditioner has bent fins on the ac outdoor unit, purchase a fin comb designed for air conditioners and gently straighten them. Make sure the unit is off before you attempt this simple procedure.

What are some signs my air conditioner isn't working right?

Air conditioners that suddenly start making new noises or produce new smells should be checked right away. Other signs that your air conditioning unit is having problems include its running constantly despite temperatures under 100 degrees Fahrenheit, or blowing warm air into the room, or utility bills that increase dramatically despite normal usage.

What should i check before calling for a ac repair?

Before you call us, check that the ac furnace filter isn’t clogged and that the air conditioner is on and set to a temperature that will cause it to cycle. Check if the thermostat is operational, it may be possible that the batteries are simply bad. If you know where the disconnects are located, check those as well, and note if anything smells, looks, or sounds unusual.

When should i have my air conditioner refrigerant(gas) charged?

Air conditioners are closed systems, meaning that refrigerant(gas) should never escape from the system. Therefore, regular charges are unnecessary. The only time you’ll need to charge your air conditioners refrigerant(gas) is if there is a leak present. If you do have a refrigerant(gas) leak, have a professional fix it right away.

Why is there water around my indoor air handler unit?

Indoor air handler unit do double duty, removing heat and moisture from the air in one go. They are designed with a small pan to catch the moisture, but occasionally the drain line from the pan may become plugged. If you see water around your indoor air handler unit, remove the drain line and give it a good cleaning by running bleach or vinegar water through it to help clear out build-up.

What does it mean if my air conditioner freezes up?

pristineUsually, an air conditioner that has frozen is suffering from restricted air flow. Turn the unit off as soon as you notice a problem and check the filter. If it’s old, you may have accidentally blocked the air return or have a refrigerant leak. Check your vents before you call a professional ac technician to find out a leak.

How do i know it's time to take a new air conditioner?

Once your air conditioner has passed its seven years, it’s likely that any major repair is going to be more expensive than replacing the unit. An older unit that’s showing signs of trouble and needs frequent visits from the ac repairman, that cools poorly, or suddenly creates much higher energy bills than in years past is probably ready to be replaced.

can i replace my ac outdoor unit without replacing the ac indoor unit?

You can sometimes simply replace your ac outdoor unit and leave the ac indoor unit intact, but a mismatched system like this may cost you a lot more in energy use by reducing the efficiency of your new ac outdoor unit dramatically. Plus a new system may not run the same type of freon that your old system was using, thus not allowing you to keep one half of your system. You’re always better off replacing all the parts of your air conditioner at the same time for maximum efficiency and performance.

will a new air conditioner save my electricity?

Absolutely. An air conditioner that’s just 10 years old may be as much as 60 percent less efficient than a brand new baseline unit. Today’s energy efficient models do a lot more cooling with a lot less electricity, keeping operating costs low.

Payment Related Frequently Asked Questions

Is making online payment/transaction to acservice4u.com safe?

Yes, we use a secured gateway for online payment/transaction.

How do i pay for service on acservice4u.com?

ACService4U accept payments through CC/DD/NET BANKING/MOBILE WALLET AND CASH. Once you’ve decided which service to the book, just tap on the ‘book Now’ and you’ll be taken to the payment page.

What is the preferred mode of making payment on the website for booking a service?

You Can make Online Payments through Internet banking, Mobile banking, Debit Card, Credit cards, UPI App etc.

Cancellation & Refund Related Frequently Asked Questions

Cancellation & Refund Related Frequently Asked Questions

Mail Us On –> contact@acservice4u.com –> and send the order details of the subscription which you want to cancel. 

Can i cancel the subscription/service after making a payment?

Once you’ve made a payment with the acservice4u.com or with our authorized centre, the cancellation and refund will be initiated as per the refund policy and terms & conditions of acservice4u.com

Once i cancel my service, how will i get my refund?

Once you cancel your service, we will refund the amount to your account within 48 to 72 hours.

For how long i have to wait for my refund?

Refund process take up to 48 to 72 hours.

What do i do, if i don't get my refund on time?

Please reach out to us at Customer Support and select the option for which you need assistance.

Contact Us Related Frequently Asked Questions

I have a problem, where and whom should i contact to resolve it?

Phone

+91 9664249881

Email

contact@acservice4u.com